Last updated: 2025
When you enquire about or purchase a diamond, we may collect your name, phone number, email address, shipping address, and payment details necessary to fulfill your order.
Customer information is used only for order processing, customer support, delivery coordination, and communication about your enquiry or purchase. We do not sell customer data to third parties.
We may contact you via WhatsApp, email, or phone to confirm order details, certification, and shipping arrangements. By reaching out to us through these channels, you consent to being contacted back through the same channel.
We take reasonable measures to protect the information you share with us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We may use third-party services (such as WhatsApp Business and payment processors) to communicate with you and process transactions. These services have their own privacy policies governing the information they handle.
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
For privacy-related questions, please contact us or email diamonds.djse@gmail.com.
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